The effects of job crafting and engagement in improving the performance of micro, small and medium enterprises

Purpose: Previous studies have found mixed results regarding the effect of job crafting (JC) on employee engagement (EE) and performance (EP). JC was also influenced by type work tenure. Therefore, present study examined relationship between EE in increasing in-role (IRP) extra-role (ERP). Additionally, it analyses manufacturing service micro, small medium enterprise (MSME) differences Design/methodology/approach: The conducted using 1032 employees who MSME Indonesia, especially Yogyakarta. Validity reliability tests were carried out for questionnaire, Chi-square used to test difference work, analysis variance tenure, structural equation modeling (SEM) analyze model. Findings/results: SEM with a two-step approach that mediated performance. Depending performed, challenges companies differed from those companies. tenure distinguished out. Practical implications: Job is phenomenon creativity important achieving good fit workplace increase EP. human resources department needs optimize this concept regulating procedures conducting JC. Originality/value: only IRP different, negative, positive insignificant. Furthermore, proven not affect ERP.